At Ajhiza Hub, customer satisfaction is our top priority. If you are not fully satisfied with your purchase, we offer a 3-day refund policy for customers within the UAE.

1. Eligibility for Refund
To be eligible for a refund, the following conditions must be met:

• The item must be unused, unworn, and in its original packaging.

• A refund request must be initiated within 3 days of receiving the product.

• The product must be in its original condition, with no damage or alterations.

• Proof of purchase (receipt or order confirmation) is required.

2. Non-Refundable Items
The following items are not eligible for a refund:

• Personalized or customized products

• Items marked as Final Sale

• Opened or used beauty and personal care products

• Perishable goods

3. Refund Process
Once your return is approved, we will provide you with instructions for returning the item.

• Customers are responsible for return shipping costs unless the item received was incorrect or defective.

• After receiving and inspecting the returned product, refunds will be processed within 5 business days.

• Refunds will be issued to the original payment method.

4. Damaged or Incorrect Items
If you receive a defective or incorrect item, please contact us within 24 hours of delivery, along with photos of the product. We will arrange for a replacement or issue a full refund.

5. Contact Us
If you have any questions regarding our refund policy, feel free to contact us:

Email : ajhizahub@gmail.com